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09.07.2015
BY ADMIN MTA
Absolutely Yours Points Program Terms & Conditions
The Absolutely Yours Points Program (also known as “the AYC Points Program”) is ruled under sole discretion of Taman Anggrek Mall.  Absolutely Yours Points Program rules, terms, conditions, features, benefits and rewards may be modified at any time by Taman Anggrek Mall, with or without prior notice.  It is the responsibility of members to keep themselves up to date to any changes to the Terms and Conditions of Absolutely Yours Points Program. Any changes made may affect conditions to redeem points, coupons, and rewards.

To participate in the Absolutely Yours Points Program, you must apply for an Absolutely Yours Card and register your e-mail account at Taman Anggrek Mall Redemption Counter.  To earn points, simply redeem your same-day in-mall purchases at our Redemption Counter.  Members are entitled to redeem Instant Rewards when they have accumulated enough Points.  Instant Rewards can be redeemed directly at Redemption Counter or pre-booked at www.taman-anggrek-mall.com/ayc

Please read the Privacy Policy and Terms & Conditions carefully to understand how Taman Anggrek Mall collects, uses and discloses information about its customers.

Syarat & Ketentuan Absolutely Yours Points Program
Absolutely Yours Points Program (AYC Points Program) diatur sepenuhnya sesuai kebijakan Mal Taman Anggrek.
Peraturan, syarat, ketentuan, fitur, manfaat dan reward yang terkait dengan program ini dapat berubah sewaktu-waktu sesuai kebijakan Mal Taman Anggrek, dengan ataupun tanpa pemberitahuan sebelumnya. Setiap member berkewajiban untuk selalu mengikuti perubahan pada Syarat dan Ketentuan Absolutely Yours Points Program.  Setiap perubahan yang dilakukan dapat mempengaruhi syarat penukaran point, coupon, and reward.

Untuk berpartisipasi dalam Absolutely Yours Points Program, Anda harus mendaftarkan diri untuk mendapatkan Absolutely Yours Card dan melakukan registrasi alamat e-mail di redemption counter Mal Taman  Anggrek. Anda dapat menukarkan struk belanja dengan point di redemption counter kami pada hari yang sama dengan hari transaksi pembelanjaan. Apabila point yang terakumulasi telah mencukupi, point dapat langsung ditukarkan dengan Instant Reward di Redemption Counter atau melakukan on-line booking terlebih dahulu melalui  HYPERLINK "http://www.taman-anggrek-mall.com/ayc" www.taman-anggrek-mall.com/ayc.

Bacalah Kebijakan Privasi dan Syarat & Ketentuan kami dengan seksama untuk memahami bagaimana Mal Taman Anggrek mengumpulkan, menggunakan dan membagi informasi mengenai pelanggan.

Absolutely Yours Points Program Participation and Criteria
Enrollment: 
To participate in the Absolutely Yours Points Program, complete the following steps:
  1. Visit our Redemption Counter at Taman Anggrek Mall Main Lobby.
  2. For customers who already have an Absolutely Yours Card, please skip to step 4.
  3. For new customers (aged 17 and above), please apply a new Absolutely Yours Card by presenting a valid government issued ID (KTP/KITAS/Passport) and fill in the form provided.
  4. Participate in Absolutely Yours Points Program by registering a valid email address. A temporary password will be e-mailed to you. Only (1) one Absolutely Yours Card per customer is accepted to join this program.
  5. Log in and change your temporary password at  HYPERLINK "http://www.taman-anggrek-mall.com/ayc" www.taman-anggrek-mall.com/ayc. Congratulations, now you are enrolled!

Syarat-syarat pendaftaran Absolutely Yours Points Program

Pendaftaran:
Untuk berpartisipasi dalam Absolutely Yours Points Program, ikuti langkah-langkah berikut ini:

Kunjungi Redemption Counter kami di lobi utama Mal Taman Anggrek.
Untuk customer yang telah memiliki Absolutely Yours Card, silahkan melanjutkan ke langkah nomor 4.
Untuk customer baru (berusia 17 tahun ke atas), daftarkan diri Anda untuk mendapatkan Absolutely Yours Card (AYC) dengan menunjukkan kartu identitas (KTP / KITAS / Passport) dan mengisi formulir yang disediakan.
Ikuti Absolutely Yours Points Program dengan meregistrasi alamat e-mail yang aktif. Password sementara akan dikirimkan ke alamat e-mail Anda. Hanya 1 (satu) Absolutely Yours Card per customer yang dapat berpartisipasi dalam program ini.
Log in ke akun dan ubah password sementara Anda melalui situs www.taman-anggrek-mall.com/ayc. Selamat, Anda telah terdaftar!

Earning Points Requirements
AYC members must use an Absolutely Yours Card which already registered in the Absolutely Yours Points Program. Point must be redeemed on the same day with purchase transaction. Purchase receipts will be retained by Taman Anggrek Mall.
Absolutely Yours Card and government issued ID (KTP/KITAS/Passport) needs to be presented to earn Points. Only the registered owner of the Absolutely Yours Card is eligible to earn Points and can not be represented by other parties.
In general, one point equal to Rp 350.000 (combined receipts of minimal Rp 100.000/receipt are acceptable). However, for purchases made at tenants and exhibitors under Jewellery, Electronic, Home Furnishing, and Other Services categories (i.e. Fitness First, English First, etc.), 1 point equal to Rp 1.400.000.
Valid receipts printed on cashier register machine are required. Redemption staffs are authorized to verify customers’ purchase by asking evidence of purchase made (items purchased or printed EDC receipt if transactions made by credit card).
Members earn 5 points Welcome Bonus when they enroll in Absolutely Yours Points Program. This is a one-time limited reward and only valid 2 weeks since registration date.
Members earn 2 points Refer-a-Friend bonus when they refer a new member to enroll in the Absolutely Yours Points Program. New members must mention referees’ registered email address.
Purchases qualified for conversion to points are all purchases made at Taman Anggrek Mall, excluding banking and financial service transactions, down payments, and purchases of jewellery, gift certificates and shopping vouchers. Exclusions may vary from time to time.
Bonus Points are earned on certain special promotions. Special Promotion Points calculated based on terms and conditions applied at the period.
Points expire every end of year (December 31st). There are also Points earned from certain special promotions which expire at varying times, depends on Terms & Conditions of that promotion.
Points balance can be viewed on www.taman-anggrek-mall.com/ayc.
If Absolutely Yours Points Program offline due to certain occasions  or encounter system problems, members may ask Redemption Counter staffs’ assistance to sign the purchase transaction receipt on the day and return to redeem points before the approved latest date.
Purchases made prior to enrolling in AYC Points will not be valid for Points redemption.

Syarat Penukaran Point
AYC member harus menggunakan Absolutely Yours Card yang telah terdaftar dalam  Absolutely Yours Points Program. Penukaran point dilakukan di hari yang sama dengan hari pembelanjaan. Struk belanja harus diserahkan dan menjadi milik Mal Taman Anggrek.
Absolutely Yours Card  dan kartu identitas (KTP / KITAS/Passport) harus diperlihatkan saat penukaran point. Hanya pemegang Absolutely Yours Card yang terdaftar berhak menukarkan point dan tidak dapat diwakilkan.
Secara umum, satu point setara dengan Rp 350.000 (dapat berupa penggabungan struk belanja senilai minimal Rp. 100.000/struk). Namun, untuk pembelanjaan yang dilakukan di tenant dan exhibitor Jewellery, Electronic, Home Furnishing dan kategori service lainnya (seperti Fitness First, English First, dll), 1 point setara dengan Rp 1.400.000
Struk belanja yang sah adalah struk yang dicetak dengan mesin cash register toko. Petugas Redemption berhak melakukan verifikasi terhadap transaksi pembelanjaan customer (barang belanjaan atau struk mesin EDC jika transaksi dilakukan dengan kartu kredit).
AYC member berhak mendapatkan Welcome Bonus sebanyak 5 point saat mendaftar Absolutely Yours Points Program. Bonus ini hanya diberikan 1 (satu) kali pada saat pendaftaran dan berlaku selama 2 minggu sejak tanggal pendaftaran.
AYC member berhak mendapatkan 2 point Refer-a-Friend Bonus apabila mereferensikan member baru untuk berpartisipasi dalam Absolutely Yours Points Program. Member baru harus mencantumkan alamat e-mail member yang merekomendasikan pada saat pendaftaran.
Transaksi pembelanjaan yang dapat ditukar dengan point adalah transaksi pembelanjaan yang dilakukan di semua tenant Mal Taman Anggrek, kecuali untuk layanan perbankan dan finansial, pembayaran uang muka, pembelian gift certificate dan shopping voucher. Pengecualian tersebut dapat berubah sewaktu-waktu.
Bonus Points adalah point yang diberikan selama periode promosi tertentu berlangsung. Point tersebut dihitung sesuai dengan syarat & ketentuan yang berlaku selama periode promosi tersebut.
Point akan berakhir setiap akhir tahun (31 Desember). Sedangkan point yang diperoleh dari program promosi tertentu akan berakhir dengan waktu yang bervariasi, sesuai dengan syarat & ketentuan yang berlaku.  
Total point dapat dipantau melalui situs  HYPERLINK "http://www.taman-anggrek-mall.com/ayc" www.taman-anggrek-mall.com/ayc.
Apabila sistem Absolutely Yours Points Program sedang offline karena kondisi tertentu atau bermasalah, member dapat meminta bantuan petugas Redemption Counter untuk menandatangani struk belanja pada hari tersebut dan kembali untuk menukar point sebelum batas waktu yang ditentukan.  
Transaksi yang dilakukan sebelum Absolutely Yours Points Program diresmikan tidak dapat dikonversi menjadi point.

Redeeming Rewards
Members who have accumulated enough Points can redeem Instant Rewards directly at Redemption Counter or book online at  HYPERLINK "http://www.taman-anggrek-mall.com/ayc" www.taman-anggrek-mall.com/ayc based on the stock availability.
Members who have booked Instant Rewards on-line can collect Instant Rewards directly at Redemption Counter within 7 days since on-line booking was made.
Points will be deducted from the member’s account automatically once Instant Rewards are booked on-line even if the Instant Reward is not redeemed within 7 days.
Members must bring and show Absolutely Yours Card and government issued ID (KTP/KITAS/Passport) to be allowed to claim instant reward.  Only the registered member of the Absolutely Yours Card is eligible to redeem Points and Instant Rewards, can not be represented by other parties.
Instant Reward Terms & Conditions (Direct Redeem & On-line Booking): Instant Reward issuance is limited per reward type per customer per day.  Customers are not allowed to redeem Instant Reward of the same category in the same day. However, if the accumulated points still allow for further redemption, customer may redeem point with other type of Instant Reward. Instant rewards redeemed cannot be exchanged, returned or refunded.
Taman Anggrek Mall accepts no liability for quality and warranty of issued Instant Reward.
Taman Anggrek Mall reserves the right to decide the expiry date of instant rewards in form of vouchers issued.  
 
Menukar Rewards
Apabila point yang terakumulasi telah mencukupi, point dapat langsung ditukarkan dengan Instant Reward di Redemption Counter atau melakukan on-line booking terlebih dahulu melalui  HYPERLINK "http://www.taman-anggrek-mall.com/ayc" www.taman-anggrek-mall.com/ayc selama persediaan masih ada.
Member yang telah melakukan booking secara on-line dapat mengambil Instant Reward di Redemption Counter dalam 7 hari terhitung sejak on-line booking dilakukan.
Point akan berkurang secara otomatis ketika Instant Reward telah di-booking secara on-line meskipun reward tersebut tidak diambil dalam jangka waktu 7 hari.
Member harus membawa dan menunjukkan Absolutely Yours Card dan kartu identitas (KTP/KITAS/Passport) sebagai syarat untuk dapat menukarkan Instant Reward. Hanya member Absolutely Yours Card yang terdaftar yang dapat melakukan penukaran Point dan Instant Reward, tidak dapat diwakilkan.
Syarat & Ketentuan Instant Reward (Penukaran Langsung & On-line Booking):  1 (satu) Instant Reward per tipe reward per customer per hari. Dalam 1 (satu) hari customer tidak diperkenankan untuk melakukan penukaran Instant Reward dengan kategori yang sama. Namun jika point mencukupi, customer dapat melakukan penukaran dengan tipe Instant Reward lainnya. Instant Reward yang telah ditukarkan tidak dapat diganti, dikembalikan atau diuangkan.
Mal Taman Anggrek tidak bertanggung jawab atas kualitas dan tidak memberikan garansi apapun atas Instant Reward yang ditukarkan.
Mal Taman Anggrek berhak menentukan masa berlaku Instant Reward berbentuk voucher yang dikeluarkan.

Account Deactivation:
Any member who wishes to opt-out of the Absolutely Yours Points Program may do so at Redemption Counter.  Points and Coupons accumulated are non-transferable and will be void.

Menonaktifkan Akun:
Member yang bermaksud untuk berhenti berpartisipasi dalam Absolutely Yours Points Program dapat menonaktifkan akun-nya di Redemption Counter. Point dan coupon yang telah terakumulasi akan hangus dan tidak dapat dialihkan.

Miscellaneous:
There is no membership fee associated with the Absolutely Yours Points Program. “Points” accumulated under the Absolutely Yours Points Program have no cash value.
Members may not sell, transfer or assign Points to other members in any condition.
Taman Anggrek Mall reserves the right to adjust or deactivate a member’s account as well as participation in Absolutely Yours Points Program if there is violation to Privacy Policy and Terms & Conditions applied, misuse, fraudulent actions or breach of law which involves a member’s account.
The Absolutely Yours Points Program will continue until such time as Taman Anggrek Mall, in its sole discretion, elects to terminate the program at any time without prior notice.
Taman Anggrek Mall reserves the right to offer additional benefit to specific members based on criteria decided by us. Special promotional offers and benefits may be based on volume or specific purchase criteria.  As Absolutely Yours Cardholders, you agree to receive promotional emails and SMS from Taman Anggrek Mall. 
Taman Anggrek Mall reserves the right to modify Absolutley Yours Points Program mechanism, Point/Reward redemption mechanism and reward types, at any time with or without prior notice.
Employees of Taman Anggrek Mall, Banking & Sponsorship Partner, tenants, and tenants’ staffs, including their families are not eligible to join Absolutely Yours Points Program. Taman Anggrek Mall reserves the right to terminate their eligibility if any of the above mentioned individuals enrolls for this program.

Lain-lain :
Tidak ada biaya keanggotaan untuk mengikuti Absolutely Yours Points Program. Point yang dikumpulkan dalam program ini tidak memiliki nilai uang.
Member tidak dapat menjual, mengalihkan atau menyerahkan point kepada member lain dalam kondisi apapun.
Mal Taman Anggrek berhak untuk mengubah atau menonaktifkan akun dan keikutsertaan member dalam Absolutely Yours Points Program jika ditemukan adanya pelanggaran terhadap Kebijakan Privasi dan Syarat & Ketentuan yang berlaku, penyalahgunaan, penipuan dan pelanggaran hukum yang melibatkan akun member.
Absolutely Yours Points Program akan berlanjut sampai batas waktu yang ditentukan oleh Mal Taman Anggrek. Kami berhak mengakhiri program ini sewaktu-waktu tanpa memberikan pemberitahuan terlebih dahulu.
Mal Taman Anggrek berhak untuk menawarkan manfaat tambahan kepada member dengan kriteria tertentu sesuai ketentuan kami. Penawaran dan manfaat khusus dari program promosi tertentu dapat diberikan berdasarkan jumlah dan jenis transaksi pembelanjaan. Sebagai pemegang Absolutely Yours Card, Anda telah menyetujui untuk menerima e-mail dan SMS promosi dari Mal Taman Anggrek.
Mal Taman Anggrek berhak untuk mengubah mekanisme Absolutley Yours Points Program, mekanisme penukaran Point/Reward dan tipe Instant Reward sewaktu-waktu, tanpa pemberitahuan terlebih dahulu.
Absolutely Yours Points Program tertutup untuk seluruh karyawan Mal Taman Anggrek, Banking & Sponsorship Partner, tenant dan karyawan toko beserta seluruh keluarganya. Apabila salah satu dari pihak yang disebutkan di atas berpartisipasi dalam program ini, maka Manajemen Mal Taman Anggrek berhak untuk membatalkan keikutsertaannya.

Enquiries or Questions

If you have any questions regarding this Absolutely Yours Card Points Program please call our Customer Service Team at (021) 563-9300.

PT Mulia Intipelangi

Management Office Mal Taman Anggrek 2nd Floor
Jl. S Parman. Kav.21
Jakarta-11470
Monday-Sunday, 10am-10pm

Pertanyaan
Bila Anda memiliki pertanyaan sehubungan dengan Absolutely Yours Card Points Program, silahkan hubungi tim Customer Service kami di (021)-563-9300.

PT Mulia Intipelangi
Kantor Manajemen Mal Taman Anggrek Lt. 2
Jl. S Parman. Kav.21
Jakarta-11470
Senin-Minggu, 10am-10pm

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(021) 563 9300